Communication Skills Question Bank
for Exam preparation

Q2. At an Arab business party, alcohol is:

1. not served at all
2. served first
3. served last
4. served continuously

Q3. Managing as a process does not organize:

1. goods
2. labor
3. capital
4. material

Q4. Listening, to a large extent, depends on a person’s:

1. desire to know
2. closed mind
3. interest in others
4. taste for gossip

Q5. There are ____ levels in Maslow’s pyramid of needs.

1. five
2. three
3. six
4. four

Q6. Oral communication is also known as:

1. non-verbal communication
2. verbal communication
3. impersonal communication
4. face-to-face communication

Q7. The word communication is derived from communis (Latin) which means:

1. oral speech
2. community
3. common
4. message

Q8. Modern business letters are usually written in:

1. simplified style
2. full-block style
3. indented style
4. semi-block style

Q9. A negotiation is discussed in a tone that focuses attention on the need to reach a satisfactory solution by:

1. making proposals
2. joint problem-solving
3. setting conditions
4. force

Q10. Paralanguage is a kind of action language that refers to:

1. body language
2. personal space
3. actual words
4. the tone of voice, speed of speech, and hesitation